GroundLink Reviews

GroundLink has an overall rating of 5.0 based on 1 review. Customer feedback on GroundLink is mixed: GroundLink reviewers highlight positive aspects like reliable service, professional drivers, easy booking process, competitive pricing, which strongly appeal to business travelers, frequent flyers, individuals seeking reliable transportation. However, GroundLink is often criticized for its occasional delays, customer service issues, limited vehicle options, inconsistent ride quality.

5.0/5.0

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All GroundLink Reviews (1)
goldenelephant918
August 14, 2018
"Reliable Service in the NYC Metro Region"
I've been a customer for about 8 years and frequently use this service in the New York area. My experiences around NYC have been fantastic. However, outside of New York, where they might partner with affiliates, the service has been a bit hit or miss. I've taken many rides, but a couple of standout customer experiences really shine. They’ve managed unexpected situations quite well. While I do use other companies in the vicinity, Groundlink remains my top choice and the most dependable.
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